Both the employer party and worker party are required to attend the arbitration hearing, as well as any other sessions called by the Arbitration Panel. Persons directly involved in a dispute and any relevant witnesses for either party should also attend the hearing.
The style of each Arbitration Panel may vary, but in general the arbitration hearing takes between two to four hours. However it may take longer than this if there are many issues or they are particularly complex. The Arbitration Panel will sometimes schedule a second or third hearing.
The hearing will include the following steps:
- The Arbitrators explain his/her role and the manner in which the hearing is to be run.
- The Arbitrators will ask each party to introduce themselves briefly.
- The Arbitration Panel tries to help parties resolve their dispute by agreement during an informal voluntary conciliation.
- If no settlement can be reached during the conciliation, then the Arbitration Panel proceeds to formal mandatory arbitration.
- The Arbitration Panel can require the parties to provide additional evidence or information and will set a deadline or additional hearing for the submission of such information.
All sessions of the Arbitration Council are closed to the general public, unless there is agreement to allow observers.
What is conciliation?
Conciliation is a process whereby the Arbitration Panel gives the parties assistance to try and resolve the issues in dispute by agreement.
During conciliation, the Arbitration Panel can allow or ask questions.
The Arbitration Panel may meet with each party separately.
If a settlement can be reached, the Arbitration Panel may help in drafting the parties’ agreement. Any agreement is a private matter between the parties.
If all issues are conciliated then no decision is published on the website.
If the parties fail to reach agreement by conciliation, the Arbitration Panel will proceed to arbitration.
What is arbitration?
Arbitration is a process whereby the Arbitrators hear arguments and review evidence to decide on the merits of a case by issuing a decision, the Arbitral Award.
Arbitrators ask parties whether they choose in advance to be bound by the Arbitral Award. (Please see section below entitled “Arbitral Awards.”)
Arbitrators ask questions to parties about their case and may examine witnesses or documents.
Parties should present their arguments and submit evidence to support their case.