The Workplace Dispute Prevention and Resolution Program (DPRP) is offered to enterprises with the aim of helping workers and employers resolve any work issues and other emerging issues before they grow into disputes or become conflicts.
The program attempts to equip and empower workers’ and employer representatives to be knowledgeable and pro-active in dealing with disputes in an effective and efficient manner.
This program also provides an excellent opportunity for all parties to physically meet together, undertake the training together and thereby understand each other’s perspectives, and work towards resolving any conflicts or issues in a constructive guided manner.
Who should join the training program?
To gain greater benefits for the factory, there are around 15-20 pax should join this training program who consist of:
- Employer representative/Management team: HR, Admin, Compliance, Production line manager, Training manager/coordinator, Supervisor, …
- Worker representative: Shop steward, Union leader, and
- Worker representative from different lines/sectors etc.
Program Trainers:
- Arbitrators (AC members)
- Industrial Relations Trainer and
- Legal support Department- ACF
Benefit for the registered enterprises:
Employees and management teams have the capacity to resolve all work-related issues before they escalate into disputes, by initiating a mechanism to prevent and resolve conflicts in the workplace and by implementing workplace dispute management and resolution methods. This will contribute to building a peaceful and highly productive work community.
Training Modules:
Module 1: Building strong and healthy employment relationships
- Who are the key actors in building strong and healthy employment relationships?
- What are the key components for building strong and healthy employment relationships?
- What are the responsibilities of employees and employers in building strong and healthy employment relationships?
Module 2: Workplace Cooperation Mechanisms
- What is a workplace cooperation mechanism?
- What are the stages of a workplace grievance procedure?
- What are the extra-judicial labour dispute resolution system in Cambodia?
Module 3: Communication for Negotiation
- What is negotiation? How many types of negotiation are there, and what are they?
- To have effective negotiations, how should a negotiator prepare?
- What qualities are needed to become a great negotiator?
- What is the importance of negotiation in the workplace?
Module 4: Workplace Conflict Management
- What is conflict?
- How many stages are there in using the Conflict Management and Resolution Cycle approach in the workplace, and what are they?
- What are the benefits of workplace conflict management and resolution for a factory or enterprise?