Independence: The Arbitration Council functions independently of any outside interference.

Transparency: Legal reasoning and basis for the Council’s decisions are clearly explained in published awards, which are available in print and online.

Predictability: Arbitrators adhere to guidelines to maintain consistent legal decision making.

Responsiveness: Case hearings are held and decisions issued within 15 working days.

Integrity: The Arbitration Council has adopted a code of professional conduct to regulate its own standards.

Equity: Parties select their own representative arbitrators, participating in a process that enables them to voice their opinions and impact their work and lives.

Stakeholder Participation: Regular forums are organized for representatives of workers, employers, government and other stakeholders to discuss issues with the Council.